Terms and Conditions
1. Introduction and Legal Framework
These Legal Terms apply to all use of our website and services provided by our store to customers located in Australia.
By accessing the website or placing an order, users agree to comply with these terms and all applicable Australian laws and regulations.
These terms are governed by relevant Australian consumer protection laws, including obligations relating to fair trading, product quality, and customer rights.
2. Compliance with Australian Consumer Law
Our store operates in accordance with applicable Australian Consumer Law (ACL).
Nothing in these terms excludes, restricts or modifies any rights or remedies to which consumers are entitled under Australian law.
Customers are entitled to guarantees that goods:
Are of acceptable quality
Match their description
Are fit for their intended purpose
Where a product fails to meet these guarantees, customers may be entitled to a repair, replacement or refund as required under applicable law.
3. Limitation of Liability
To the extent permitted by law, our store is not liable for:
Indirect or consequential losses
Delays caused by events beyond reasonable control, including logistics disruptions or force majeure events
Losses resulting from incorrect information provided by the user
Nothing in this section limits rights that cannot be excluded under Australian law.
4. Intellectual Property
All content on the website, including text, images, graphics and design elements, is the property of our store or its authorised licensors.
Users may not reproduce, distribute or use any content without prior written consent.
Unauthorised use may result in legal action in accordance with applicable laws.
5. Website Use and Restrictions
Users agree not to:
Use the website for unlawful or fraudulent purposes
Interfere with the operation or security of the website
Attempt unauthorised access to systems or data
Our store reserves the right to restrict or terminate access in case of misuse.
6. Force Majeure
Our store is not responsible for failure or delay in performance due to events beyond reasonable control, including but not limited to natural disasters, transportation disruptions, government actions or technical failures.
7. Dispute Resolution
In the event of a dispute, users are encouraged to contact our store to seek an amicable resolution.
If a resolution cannot be reached, disputes will be handled in accordance with applicable Australian laws and regulations.
8. Amendments to Terms
Our store reserves the right to update or modify these terms at any time to reflect changes in legal requirements or business practices.
Updated terms will take effect upon publication on the website.
9. Customer Support
For any enquiries regarding legal terms, user rights or services, please contact us:
Email: needhelp@denmyio.com
Phone: +81 (709) 209 85 33
Address: 1792-5 SHIMOHACHIYA, HACHIYA-CHO, MINOKAMO-SHI, GIFU 505-0007, JAPAN
Business Hours: Monday to Friday, 09:30 – 15:30 (excluding public holidays)
Service Area: Australia
Our store is committed to operating in full compliance with applicable laws, ensuring a fair, transparent and secure experience for all users.