Cookie Policy

1. Introduction

This Cookie Policy applies to all users who browse our website.
During your visit, you will be informed about the use of cookies and can manage your preferences at any time.

2. What Are Cookies

A cookie is a small text file stored on a user’s device (such as a computer, tablet or smartphone) when visiting a website.

Cookies are used to:
Ensure the proper technical operation of the website and its services
Facilitate navigation and remember selected preferences
Analyse website performance and page traffic
Improve the browsing experience and optimise certain functions

Cookies do not directly identify users and only collect technical browsing data.

3. Types of Cookies We Use

Our website uses the following categories of cookies:

Necessary cookies: essential for website functionality, including security, shopping cart and access to secure areas
Performance cookies: used to evaluate overall website performance
Statistical cookies: used to analyse traffic and page usage
Preference cookies: store user-selected settings

4. Purpose of Using Cookies

Cookies are used to:

Ensure security and optimal operation of the website
Adapt certain features based on user preferences
Measure technical performance and improve browsing
Enhance the overall quality of services provided by our store

The information collected is not used for purposes other than those stated in this policy.

5. User Consent

When visiting the website for the first time, a cookie notice banner will be displayed.
Users can choose to:

Accept all cookies
Reject non-essential cookies
Customise preferences through a dedicated settings panel

User consent remains valid for up to 12 months.

6. Cookie Retention Period

The retention period of cookies depends on their purpose:

Technical cookies: stored for the duration of the session
Functional or analytical cookies: stored for up to 12 months

After the retention period, data will be securely deleted or anonymised.

7. Third-Party Cookies

Our website may use cookies provided by third-party services, such as analytics or technical tools.
These providers apply their own data processing policies, which users are encouraged to review independently.

8. Managing and Disabling Cookies

Users can manage or disable cookies through their browser settings.
Disabling necessary cookies may limit certain website functions or restrict access to specific services.

9. Customer Support

For any enquiries regarding cookie usage or data protection, please contact us:

Email: needhelp@denmyio.com
Phone: +81 (709) 209 85 33
Address: 1792-5 SHIMOHACHIYA, HACHIYA-CHO, MINOKAMO-SHI, GIFU 505-0007, JAPAN
Business Hours: Monday to Friday, 09:30 – 15:30 (excluding public holidays)
Service Area: Australia

Our store ensures transparent use of cookies in compliance with applicable data protection regulations.